Privacy Policy
Last updated: 25 June 2026
Emerald Performance Ltd. ("we", "us", "our") is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland). This policy explains how we collect, use, and safeguard your personal data.
1. Data Controller
Emerald Performance Ltd.
Unit 14, Greenogue Industrial Estate, Rathcoole, Dublin D24 X8N2, Ireland
Email: [email protected]
Phone: +353 1 234 5678
2. Data We Collect
We may collect the following personal data:
- Contact details: name, email address, phone number.
- Vehicle information: make, model, year, registration (when provided).
- Enquiry details: service requested, messages, and preferences.
- Technical data: IP address, browser type, pages visited (via cookies — see our Cookie Policy).
3. How We Use Your Data
We process your data for the following purposes:
- Responding to enquiries and providing quotations.
- Scheduling and delivering auto tuning services.
- Sending service-related communications and warranty information.
- Improving our website and services.
- Complying with legal obligations.
4. Legal Basis for Processing
We process personal data on the basis of:
- Your consent (e.g. contact form submissions, marketing communications).
- Contractual necessity (e.g. fulfilling a service booking).
- Legitimate interests (e.g. website analytics, fraud prevention).
- Legal obligation (e.g. tax and accounting records).
5. Data Sharing
We do not sell your personal data. We may share data with trusted third parties such as payment processors, IT service providers, and shipping partners, solely to deliver our services. All third parties are bound by data processing agreements.
6. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law. Enquiry data is typically retained for 24 months. Service and warranty records are retained for 7 years for legal and accounting purposes.
7. Your Rights
Under GDPR, you have the right to:
- Access, rectify, or erase your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.
8. Security
We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure storage.
9. Contact
To exercise your rights or ask questions about this policy, contact us at [email protected].